Get To Know Us
At Crossfield Insurance & Registry, we have spent great time and effort developing a company culture that encompasses positivity, professionalism, loyalty, integrity and intellectual growth.
Our team works extremely hard to ensure our clients receive unbeatable service. We are proud to say our clients often become friends. Get to know our team, you’ll see the difference!
Heather Swain, CAIB
Insurance Broker Manager
Insurance Broker, Level 2
Email Heather
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BROKER SINCE 2001
TEAM MEMBER SINCE 2010Heather is our Commercial and Farm Insurance genius, and with 20 years of experience in the industry she never fails to go above and beyond for her clients. She has worked at Crossfield Agencies for 16 years, 5 of those years being with the previous owner. She loves working in our small town as the people are so friendly that Crossfield has become like a second home to her. Her favorite part of her job is being able to help people and create long-term relationships with the clients who come through our doors. She is an amazing leader for our team, and it’s safe to say that when we don’t know the answer to something, the first person we look to is Heather. When she isn’t at work, she spends her time taking her two boys to baseball and basketball with her husband.
Meet Our Insurance Team
Becky Beliveau
Insurance Operations Manager
Insurance Broker, Level 2
Email Becky
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BROKER SINCE 2019
TEAM MEMBER SINCE 2016Becky joined our team in 2016 and has been a committed personal lines broker with us since 2019. Throughout her time at Crossfield Agencies, she has developed a passion for building meaningful relationships with both her colleagues and clients. Becky believes that the heart of her work lies in the connections she fosters, and she takes pride in helping clients navigate their insurance needs with care and attention.
Residing in Carstairs with her husband, Kelly, and their adorable dog, Dumpy, Becky enjoys a cozy home life. She values quality time spent with family and friends, often organizing gatherings that create lasting memories. On her days off, you can find her exploring the great outdoors through camping trips, soaking up nature, or simply relaxing and recharging. Whether it's a weekend getaway or a quiet evening at home, Becky embraces every moment with enthusiasm and gratitude.
Jody Mossfeldt
Registry Team Manager
Insurance Broker, Level 2
Email Jody
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BROKER SINCE 2018
TEAM MEMBER SINCE 2018Jody is one of our licensed personal lines brokers and has been an essential part of our team since April of 2018. When she isn’t assisting clients with their home and auto insurance, she is busy overseeing the operations of our Registry office. Jody is an amazing teacher and is always willing to share her knowledge to help our newest team members learn the ropes. She has a home of her own in Crossfield and enjoys being able to both live and work in our friendly community. When Jody has the chance to enjoy some downtime she loves to travel, go camping, or spend time with her cat, Chewy.
Brittney Pochapsky
Remote Senior Insurance Broker, Level 2
Email Brittney
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BROKER SINCE 2007
TEAM MEMBER SINCE 2019
Brittney has been a licensed insurance agent since 2007 and is currently our senior remote broker, but she can often be found visiting the office! With her prior experience as a videographer, hair stylist, event planner and holding a diploma in broadcasting, Brittney has a creative eye for problem solving. She is committed to doing the right thing for her clients through accuracy and care. She is happy to share her knowledge and experience. When Brittney is not at her desk, she enjoys barre/yoga classes, trying fresh foods and time spent in her mountain home with her family and dog, Elka.
Erin Jones
Insurance Broker, Level 1
Email Erin
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BROKER SINCE 2019
TEAM MEMBER SINCE 2021Client relations is one of Erin's strongest skills, and she is constantly seeking new ways to enhance the relationship between clients and brokers. Her commitment to exceptional service ensures that every interaction is positive and productive. With a background in restaurant management and operations, Erin developed a keen sense of communication and problem-solving that has made her transition into the insurance industry both smooth and successful.
For Erin, family is everything. She treasures the time spent with her loved ones and values the memories they create together. In her free time, you’ll often find her hiking in the beautiful outdoors, relishing nature’s tranquility, or enjoying cozy evenings at home with her husband, Dion, and their beloved dog, Roxxy. These moments of connection and adventure fuel her passion for both her personal and professional life, reminding her of what truly matters.
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BROKER SINCE 2015
TEAM MEMBER SINCE 2022Sheri has been a dedicated Broker since 2015, accumulating valuable experience across both Alberta and Ontario—three years in Alberta and four years in Ontario. Her diverse background in hotel and hospitality has instilled in her a strong passion for customer service, and she thrives on the opportunity to connect with clients on a personal level. Sheri believes that building meaningful relationships is the foundation of her work, and she strives to ensure every client feels valued and understood.
When she’s not at the office, Sheri enjoys spending quality time with her husband, Rob, and their two daughters, Chloe and Ava. Together, they cherish life on their acreage, where they share their home with a lively gang of cats and dogs. Whether they’re exploring the outdoors, engaging in family activities, or simply relaxing at home, their time together is filled with joy and laughter. On quieter days, you can find Sheri curled up with a good book, losing herself in the pages of a captivating story. This balance of family, nature, and personal interests fuels her passion for her work and enriches her life.
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BROKER SINCE 2016
TEAM MEMBER SINCE 2024Jessie joined our team in the summer of 2024, but has been an insurance broker for over 8 years. She is a level 2 personal lines broker and is excited to help clients with home and auto quotes or policy changes. Jessie has experience since 2016 in both a personalized family brokerage and the bustling corporate office. Her favorite part of the job is being able to connect with new people and engaging with her team.
When she’s not at the office, she can be found in Calgary where she lives spending quality time with her husband Brian, daughter Gracie and their two dogs Bowser & Enzo.
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BROKER SINCE 2005
TEAM MEMBER SINCE 2024Tia has been a dedicated professional in the insurance industry since 2005 and started with Crossfield Agencies in the summer of 2024. She started at a family-owned brokerage in Sundre, and with a Business Diploma from Mount Royal College and a Chartered Insurance Professional (CIP) designation, she brings a wealth of knowledge and expertise to clients.
Her passion lies in helping clients navigate their insurance needs, specializing in a balanced mix of personal lines and commercial farm files. She is committed to creating lifelong relationships through exceptional service, working remotely to better serve clients.
Outside of work, she enjoys spending quality time with her son, often taking on the role of dedicated ‘Uber’ driver for his many sports activities. This balance of work and family keeps her motivated and grounded in her professional journey.
Deanna Hegedus, CAIB
Remote Senior Insurance Broker,
Level 2 (Maternity Leave)
Email Deanna
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*Currently on maternity leave
BROKER SINCE 2011
TEAM MEMBER SINCE 2022
Deanna has been in the insurance industry since 2011; she previously worked at Crossfield Agencies from 2017-2019 and has recently joined the team again as one of our remote brokers. Deanna’s favorite part of working at Crossfield Agencies is the importance that’s placed on building long lasting and trusted relationships with clients. When Deanna isn’t at work, she can be found exploring the great outdoors in northern BC with her husband and 2 dogs, Gracie and Maggie.
Meet Our Office Team
Camille Scott, CAIB
President & CEO
Email Camille
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Camille Scott purchased Crossfield Agencies Ltd. in 2011. Prior to this, Camille worked part-time for the previous owner, Hal Koop.
Camille received her degree in Animal Science from Colorado State University in 2004. In 2006 she moved home and married Jonathan Scott. They have 2 children, a daughter Shelby, and a son Bow.
Jonathan & Camille live on the home farm where Jonathan was raised. They own and operate a purebred Angus operation called Scott Stock Farm Ltd. where they market around 100 purebred bulls per year to ranchers.
Over the past 10 years, Camille’s role has evolved to adapt to the growing business. With adding Registry operations in 2017 and a growing team, Camille’s focus has shifted to primarily management of the business
Megan Hubert
Office Manager
Email Megan
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TEAM MEMBER SINCE 2019
Megan started full time with Crossfield Agencies in September 2019 in a bookkeeping and administration role. Megan comes with nearly 20 years of administrative and 10 years of bookkeeping experience and is always happy to chat with customers and offer assistance where she can. Megan and her husband Jeff have lived in Crossfield for 12 years; the appeal of raising kids in a small town is what drew them here. They have 2 active boys who are involved in hockey, baseball, and piano, which is what consumes most of their spare time. Megan grew up in Invermere, BC, and appreciates the opportunity to get back to the mountains whenever she can. She also enjoys running, and together with a great group of Crossfield ladies, has ventured on many weekend running getaways, such as the Sea Wheeze Half Marathon in Vancouver and the Wine Country Half Marathon in Kelowna.